At Signature Club A, we respect the privacy of our users and recognize the importance of protecting personal information collected through our website and mobile applications (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
Please take a moment to fully review this Privacy Policy before using our Services. By accessing the Services, you agree to the terms of this Privacy Policy.
What Information Do We Collect?
We collect both personal and non-personal information from you when you use our Services. Personal information refers to any information that can be used to identify you as an individual, directly or indirectly. Non-personal information refers to information that does not allow us to specifically identify you.
Information You Provide To Us Directly
When you use certain features of the Services, such as when you make a purchase or sign up for our newsletter, we may ask you to provide personal information. The personal information we collect directly from you through the Services may include:
- Contact information (such as your name, mailing address, email address, and phone number)
- Account information (such as your username and encrypted password)
- Payment information (such as your payment card number, expiration date, and billing address)
- Demographic information (such as your gender, age, and hometown)
- Feedback and correspondence (such as information you provide in customer surveys, contest entries, product reviews, and emails to customer service)
- Marketing preferences (such as your subscription preferences and opt-ins)
- Social media information (such as your social media profile names and photos)
- Other information you choose to provide (such as product preferences, Wish Lists, and other information you may choose to share)
Information Collected Automatically
We may automatically collect certain types of anonymous information when you visit or interact with the Services. This information does not allow us to identify your identity directly. We may collect this information using various technologies, including cookies, web beacons, embedded scripts, and back-end server logs.
The types of anonymous information we automatically collect may include:
- Usage information (such as the pages you visit, searches you conduct, items you view, links you click, and other actions you take on the Services)
- Device information (such as your browser type, operating system, device type, device identifiers, and IP address)
- Location information (such as your device’s GPS signal, Wi-Fi signal, and approximate location derived from IP address)
- Website traffic (such as the date and time you accessed our websites and the pages you visited)
- Referring website (such as the website you came from before visiting our Services)
Information from Third-Party Sources
We may obtain additional information about you from third-party sources. For example, if you access our website through your social media account, we may have access to basic information from that account (consistent with your privacy settings on that social media site).
We may also combine information we collect directly with additional demographic data or other information from third-party providers. This allows us to enhance the information we have collected for purposes like marketing and analytics.
How Do We Use Your Information?
We use your personal and non-personal information in a variety of ways, including:
- To provide you with products, services, support, and other information you request from us
- To process your orders and returns, and send you related notifications
- To respond to your questions, comments, feedback or other requests
- To send promotional materials and special offers through email, text, and other channels
- To administer contests, sweepstakes, promotions, and surveys
- To analyze how users interact with our Services so we can improve and enhance the user experience
- To maintain legal and regulatory records in accordance with applicable law and business records retention schedules
- For recruitment purposes if you apply for a job with our company
- To monitor and analyze trends and usage of the Services
We also use non-personal information in the aggregate to analyze site traffic patterns and understand demographics. This allows us to improve the design and functionality of the Services to enhance your browsing experience.
When Do We Share or Disclose Your Information?
We will never rent, trade, or sell your personal information without your consent. We may share non-personal or aggregate information with third parties, but this information does not directly identify you. The limited situations in which we may share your personal information are explained below:
Service Providers
We may share your personal information with third-party service providers that help us operate and manage the Services. Service providers who receive your information are required to use it only as we authorize, such as to provide the specific service they are performing for us. Examples of service providers include payment processors, fulfillment companies, analytics providers, and marketing automation platforms.
Business Transfers
As we develop our business, your personal information may be transferred to a successor company or affiliate through a merger, acquisition, consolidation, asset sale, or in the event of bankruptcy. We will continue to ensure the confidentiality of any personal information in the event of such a business transition.
Legal Compliance and Security Purposes
We reserve the right to disclose your personal information if we reasonably believe it is required by law, regulation, rule, subpoena, or court order. We also may disclose your information to establish or protect our legal rights, enforce our contracts or agreements, or protect the rights and safety of others.
With Your Consent
For any purpose other than what is outlined in this Privacy Policy, we will ask for your consent before sharing your personal information. You can revoke that consent at any time by contacting us.
What Steps Do We Take To Protect Your Information?
We use industry standard technical and organizational security safeguards to protect the confidentiality and security of your personal information. Some examples of our security practices include:
- Securing network communications using SSL encryption
- Storing personal information on servers located in secured facilities
- Restricting access to personal information only to select authorized individuals
- Maintaining advanced malware protection and monitoring software
While we follow industry best practices for securing personal data, no security measures are perfect. We cannot guarantee complete security of your information against unauthorized access or hacking.
Third-Party Websites and Links
The Services may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not affiliated with, have no control over, and assume no responsibility for the content, policies, or practices of any third-party websites. You access these third-party sites at your own risk.
We encourage you to review the privacy policies of any third-party site you access through our Services. This Privacy Policy applies only to information collected on the Services; we are not responsible for privacy policies or practices of third parties.
Personalized Advertisements and Tracking
We work with third-party advertising partners to display personalized ads to you based on your browsing history and inferred interests. These partners may use cookies and other technologies to collect information about your use of our Services and other websites and online services.
This allows them to display ads that they believe will interest you across the internet. You can opt-out of receiving personalized advertisements from many third-party advertising partners by adjusting your cookie settings or other privacy controls.
Children’s Privacy
Our Services are intended for a general audience and are not directed at children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13 through our Services. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian, we will delete it.
International Data Transfers
Our company and service providers may store or process your personal information in various sites around the world, including the United States. We protect the privacy and security of personal information we transfer internationally through contracts and security reviews.
We only transfer your personal information to countries ensuring an adequate level of data protection under local laws or standard contractual clauses approved by relevant regulatory authorities. Individuals located in certain international jurisdictions may have additional rights regarding their personal information, as further described in our Global Privacy Practices.
Your Data Rights and Choices
Access or Update Your Information
You have the right to review and update your personal information at any time by logging into your online account or contacting customer service. If your account is disabled or terminated, you will have limited ability to access or update your personal information.
Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us at any time by following the instructions in those communications. You can also manage your receipt of marketing and non-transactional communications by reviewing your account preferences and modifying your marketing consents.
Data Deletion Requests
You may request deletion of your personal information by contacting our Privacy Officer and providing details on the specific data to be erased. We will review the request and erase your personal information unless certain circumstances or legal obligations prevent us from doing so.
Note that we may need to retain some data if required for business, accounting, or legal purposes. For example, orders and warranty registrations cannot be fully deleted from our records due to financial recording keeping requirements.
Withdrawal of Consent
If you have provided your consent to allow us to process your personal information, you have the right to withdraw that consent at any time. You can do so by contacting our Privacy Officer.
Data Access and Portability
In accordance with local laws, you may have the right to request details on the personal information we hold about you, including copies of that information. You may also have the right to transmit that personal information to another controller or request that we do so on your behalf.
Lodging Complaints
You have the right to file complaints with the appropriate supervisory authority if you believe we have violated applicable data protection laws while processing your personal information.
Policy Updates
We may occasionally make changes to this Privacy Policy as our business evolves, technology changes, and data privacy regulations adjust. If we make any material changes, we will notify you by email or by posting a notice on our website homepage. These changes will go into effect on the revision date listed in the updated policy. Your continued use of our Services constitutes acceptance of the revised Privacy Policy.
Please review this policy periodically for updates. The “Last Updated” date at the bottom shows when this Privacy Policy was last revised. If you object to any changes, you can stop using the Services and close your account if applicable.
How To Contact Us
If you have any questions about our Privacy Policy or information practices, you can reach our Privacy Officer at the contact information below:
Email: [email protected]
Phone: 1-800-123-4567
Mail:
Signature Club A Privacy Officer
123 Beverly Hills Blvd, Ste 600
Beverly Hills, CA 90210
Last Updated: March 1, 2022
We are committed to working with you to resolve any privacy-related concerns you may have.